At Aethos Labs ("Aethos"), safeguarding your privacy is of paramount importance to us. This privacy policy has been meticulously crafted to elucidate how we handle, utilize, and divulge personal information through our website, which you can find at aethoslabs.com ("Website"), as well as our AI-powered services accessible via our Website, including Aethos Labs Newsletter. ("Services").

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Collection and Use of Personal Information

 

Data Collection through Aethos Services:

 

In a general sense, our Services are not designed to process personal information. Consequently, we strongly advise our customers against uploading any personal information while utilizing our Services. Nevertheless, there may be certain situations where our customers choose to upload personal information. In such instances, it is the responsibility of our customers to adhere to applicable privacy laws when collecting, utilizing, or disclosing personal information via the Services for the purposes outlined above. This includes ensuring that all requisite notices and consents are provided and obtained. The information we collect or generate is retained in accordance with our contractual commitments to our customers.

 

If you have any queries regarding the personal information processed on behalf of one of our customers, we encourage you to initially contact the customer directly and/or refer to their relevant privacy policy.

 

Should you have previously subscribed to receive marketing communications from one of our customers and now wish to unsubscribe, kindly click on the "unsubscribe" link provided in the marketing communication or get in touch with the customer directly.

 

Data Collection through our Website or Other Interactions with You:

 

We may gather information about you when you:

• Establish an account

• Schedule a demonstration

• Subscribe to receive marketing emails, such as newsletters and blog posts

• Engage in our surveys

• Apply for a job and partake in our recruitment procedures

• Reach out to us with a comment, question, or complaint

• Visit our Website or engage with us on social media platforms (e.g., via LinkedIn, X, etc.)

 

Requesting Access to the Services: Prior to gaining access to or using the Services, you may be requested to complete the Aethos application. As part of this application, we will collect your business contact details, information pertaining to your organization (including its type and jurisdiction), and details regarding your intended use of the Services (such as a description of your use case, prior experiences with similar services, and estimations of your usage frequency). This information aids us in comprehending the purposes for which you intend to use the Services, assessing the appropriateness of the Services for your organization and intended uses, and personalizing your user experience.

 

Creating an Account: If your application is approved, you will be required to create an account to access and utilize the Services. During the account creation process, we will collect your first and last name, email address, and a password that you generate. This information is employed to establish and administer your account and facilitate your access to and use of the Services. We highly recommend that you refrain from disclosing your password to anyone. We will never request your password via unsolicited means, such as letters, phone calls, or email messages. If you become aware of any unauthorized access to or use of your account, please notify us promptly.

 

Marketing Communications: We may dispatch communications (including via postal mail and email) pertaining to our platform and other products and services that we believe may be of interest to you. You can opt out at any time by clicking on the "unsubscribe" link furnished at the bottom of each email or by reaching out to us via the contact information provided in the "Contact Us" section below. It's important to note that even after unsubscribing, you may still receive transactional or account-related communications from us.

 

Surveys: On occasion, we may extend the opportunity to participate in one of our surveys. The information we collect through our surveys is employed in an aggregated, de-identified format. We utilize this data to gain insights into our users and enhance our Website.

 

Employment: If you apply for a position with us, we may gather specific personal information about you (such as details present in a resume, cover letter, or other job-related materials). We employ this information for the purpose of processing, evaluating, and responding to your job application. Additionally, we may obtain information from third parties about you, such as the references you provide, for the same purpose.

 

Contact Us: When you reach out to us with a comment, question, or complaint, we may request information that identifies you, including your name, address, and telephone number, along with additional information necessary to promptly address your query or respond to your comment. We may retain this information to assist you in the future and improve our customer service and service offerings.

 

Sharing of Personal Information

 

We do not lease, sell, or disclose your personal information to third parties without your consent, except as detailed below or as required or permitted by law.

 

Affiliates and Business Partners: Your personal information may be transferred (or made accessible in some other manner) to our affiliates and business partners to meet our legal and compliance requirements and operational necessities.

 

Service Providers: Your personal information may be transferred (or made accessible in some other manner) to specific third parties providing services on our behalf. We enlist service providers for various functions, such as cloud computing, data storage, publishing, and analytics. Our service providers only receive the information required to perform their designated tasks and are not authorized to utilize or disclose personal information for their own marketing or other purposes. These service providers may be located in the U.S., Canada, or other foreign jurisdictions.

 

Legal and Compliance: We and our Canadian, U.S., and other foreign service providers may furnish your personal information in response to a valid search warrant, another legally valid inquiry or order, or to another organization for the purpose of investigating an agreement breach or legal contravention, fraud detection, suppression, or prevention, or as otherwise required or allowed by applicable Canadian, U.S., or other laws or legal processes. This may encompass lawful access by U.S. or foreign courts, law enforcement, or other government authorities. Your personal information may also be disclosed when essential for establishing, exercising, or defending legal claims or to investigate or prevent actual or suspected loss or harm to individuals or property.

 

Sale of Business: We may transfer any information we possess about you as an asset in connection with a proposed or completed merger, acquisition, or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of Aethos Labs or as part of a corporate reorganization or other change in corporate control.

 

Information About Our Website

 

Visiting Our Website: In a general sense, you can peruse our Website without disclosing your identity or submitting any personal information. However, we collect the IP (Internet protocol) addresses of all Website visitors, along with related data such as page requests, browser type, operating system, and average time spent on our Website. This information aids us in comprehending our Website's activity and allows us to monitor and enhance our Website.

 

Cookies: Our Website employs cookies, pixel tags (also known as web beacons), and other tracking technologies (collectively referred to as "cookies"). A cookie is a small data fragment that our Website transmits to a user's browser, which may then be stored on the user's hard drive. This enables us to recognize the user's computer or device upon their return. You can configure your browser to notify you when you receive a cookie or to decline certain cookies. Nevertheless, opting not to accept cookies from our Website may limit your ability to avail yourself of all the Website's features. Furthermore, we utilize third-party tools employing cookies and other technologies to collect information about your device and your interactions with our Website. This assists us in understanding how you interact with our Website, including what you view during your visit and the actions you undertake while navigating our Website (e.g., clicks, mouse movements, hovers, page visits, scrolling, typing, form completions), in addition to your device's IP address, device screen dimensions, device type, browser particulars, session duration, city and country, and preferred language. We utilize this information to optimize the user experience on our Website, gauge your engagement, and aid in identifying errors on our Website.

 

Analytics: We may enlist a third party, such as Google Analytics, to aid us in collecting and analyzing information about the areas frequented on the Website (such as the most-read pages, time spent, search terms, and other engagement data). This helps us evaluate, derive insights from, and enhance the user experience and the Website itself, including the origin from which you access the Website. These third parties may employ cookies and other tracking technologies. For additional information regarding Google Analytics or to inhibit the storage and processing of this data (including your IP address) by Google, you can download and install the browser plug-in available at the following link: Google Analytics Opt-out. Additional information on Google Analytics' data privacy and security can be obtained at the following links: Google Analytics Partner Sites and Google Analytics Support.

 

Third-Party Links: Our Website may encompass links to other websites that Aethos does not own or operate. We provide these links as a user convenience. These links are not intended as an endorsement of or referral to the linked websites. The linked websites maintain separate and distinct privacy policies, notices, and terms of use. We do not possess control over such websites, and consequently, we bear no responsibility or liability for how organizations operating these linked websites collect, use, disclose, secure, or otherwise treat personal information. We urge you to review the privacy policy of every website you visit.

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Safeguards

 

To safeguard the personal information under our custody and control against theft, loss, and unauthorized access, utilization, modification, and disclosure, we have implemented reasonable administrative, technical, and physical measures. Access to personal information is restricted to employees and authorized service providers who require such access to fulfill their job responsibilities.

 

Retention

 

We retain your personal information only for as long as it is operationally or legally required. Subsequently, we either destroy the information or anonymize it.

 

Access to Information

 

Should we receive a request from an individual to access or update personal information that we maintain on behalf of a customer, we will direct that individual to the relevant customer. We will assist our customers to the best of our ability in addressing individual access requests.

 

In accordance with applicable law and your location, you may possess certain rights concerning your personal information within our control. These rights may include the right to access, update, correct, delete, transfer, and object to the processing of your personal information. If we rely on your consent as a lawful basis for processing your personal information, you have the right to withdraw your consent at any time. However, in some cases, withdrawing consent may result in our inability to provide you with certain services or perform certain tasks where the information is required.

 

Data subject requests, encompassing the data subject rights to which you may be entitled with respect to personal information within our control, can be initiated by email or written correspondence using the contact information provided below. For the purpose of verifying the identity of the individual seeking access to their personal information records, we may request certain personal information.

 

International Transfers of Information

 

Aethos Labs operates globally, with affiliates, partners, and service providers situated in numerous countries across the world. Consequently, Aethos may transfer, store, and/or receive specific personal information across geographical borders to and/or from Aethos affiliates or service providers in other countries, in accordance with applicable law. Examples of countries to which we transfer personal information may include, but are not limited to, Canada, the United States, and the United Kingdom. Therefore, in certain situations, other foreign governments, courts, law enforcement agencies, or regulatory bodies may be entitled to access the personal information collected and held by Aethos, its affiliates, partners, and service providers.

 

Updates to the Privacy Policy

 

We may periodically revise this privacy policy to reflect changes in our privacy practices. We encourage you to regularly review this page to ensure that you remain informed about these changes. The most recent update to this privacy policy will be indicated at the top of the page.

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Effective Date: Wednesday September 20, 2023

Last Update: April 16, 2024